PRIVACY POLICY

Effective Date: 2/25/2025
Last Updated: 11/18/2025

For additional legal details, please review our Terms & Conditions and SMS Terms & Conditions.

Ez As Pie Moving (“Company,” “we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how your information is protected, and your rights regarding your personal data. This policy applies to all website visitors, customers, and individuals who communicate with us by phone, SMS, email, or through online forms.

1. Information We Collect
   We may collect the following personal information:
   • Full name
   • Email address
   • Phone number
   • Physical address
   • Move details and service preferences
   • Form submissions and quote requests

SMS-Specific Information
• Phone numbers provided for SMS
• Message content
• Delivery reports
• Opt-in and opt-out records
• Interaction and usage data related to SMS messages

Automatically Collected Information
• IP address
• Browser type
• Cookies and tracking identifiers
• Device information
• Website usage analytics

2. How We Use Your Information
   We may use your information for the following purposes:
   • To provide moving and relocation services
   • To send SMS reminders, confirmations, updates, and service notifications
   • To communicate appointments, arrival times, and delivery details
   • To send promotional or marketing messages if you opt in
   • To respond to inquiries and provide customer support
   • To process payments and invoices
   • To improve our website and customer experience
   • For record-keeping, safety, and legal compliance

3. SMS Communication and Consent
   If you provide your phone number or check the SMS opt-in checkbox, you consent to receive SMS messages from Ez As Pie Moving.

   For full details on SMS usage, please refer to our Terms & Conditions and SMS Terms & Conditions.

Messages may include:
• Move updates and notifications
• Crew arrival alerts
• Appointment reminders
• Billing notifications
• Customer service follow-ups
• Marketing messages if opted in

Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us.

4. How We Share Information
   Service Providers
   We may share your information with trusted third-party vendors who help us operate our business, such as SMS delivery platforms, dispatching and scheduling systems, payment processors, and customer service platforms. These providers are contractually obligated to protect your data.

No Third-Party Marketing Sharing
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes.

Legal Compliance
We may disclose information when required to comply with subpoenas, court orders, or law enforcement requests.

5. Cookies and Tracking
   We use cookies to improve website experience, analyze usage, and customize content. You may disable cookies in your browser settings.

6. Data Security
   We use commercially reasonable measures to protect your information. However, no system is completely secure.

7. Your Choices
   You may:
   • Opt out of SMS anytime by replying STOP
   • Request access to your data
   • Request corrections
   • Request deletion where legally permitted

8. Children’s Privacy
   We do not knowingly collect information from individuals under 18 without parental consent.

9. Links to Other Websites
   Our website may contain external links. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy
    We may update this policy periodically. The latest revision date will always be posted at the top.

11. Contact Information
    For questions or concerns, contact us at:
    Phone: (864) 252-0220
    Email: admin@ezaspiemoving.com
    Address: Greenville, South Carolina